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Oberfinanzdirektion BW - Landesoberkasse BW - Metzingen location | Application deadline: 19.06.2026 | Remuneration group 6 TV-L

Employee (f/m/d) in the central telephone information service

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Your tasks:

  • Centralized acceptance of incoming calls
  • Answering telephone inquiries using program-specific expertise (e.g. SAP system)
  • Support work (reporting portal inquiries, processing returned mail, temporary staffing of the reception desk)

Your profile:

  • Completed vocational training
  • Strong service orientation and interpersonal skills
  • Calm, friendly and confident demeanor
  • High resilience and reliability
  • Commitment and flexibility
  • Team and communication skills
  • Ability to work independently
  • Confident handling of the PC

Our offer:

  • A future-proof, varied and interesting job that serves the common good
  • Work-life balance, family-friendly and flexible working time models; flexible working hours 39.5 h/week
  • Individual and comprehensive induction, including work shadowing in the departments
  • Annual special payment and a supplementary company pension scheme
  • Sustainable mobility with the JobTicket BW (e.g. Deutschlandticket) and JobBike BW
  • Remuneration is based on the collective agreement for the public service of the federal states (TV-L). The position is valued according to pay group 6 TV-L

Contact:

  • Lisa Hähnke-Martin (Head of the Landesoberkasse BW)
    0721/8199-280
  • Michaela Leiss (Deputy Head of the Landesoberkasse BW)
    07123/168-300

Your application:

Please send us your application by e-mail by 19.06.2026, quoting the reference number OFDOPH16-P2130-269, to einstellung.tarif@ofd.bwl.de to.

For security reasons, only e-mail attachments in PDF format will be accepted. Other file formats, such as Word or ZIP, will be deleted unopened.

We look forward to receiving your application.

Important information:

This is a full-time position, which is generally divisible.
In the interest of professional equality, applications from women are particularly welcome.
Applications from severely disabled people are expressly welcomed. They will be given preferential consideration if suitable (further information can be found here)

Information on data protection

Diversity - OFD

Further job vacancies and information can be found on our career portal at amtlich-was-bewegen.de

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